Job Duties:

• Serve as the first point of contact for tenants, clients, and service providers via phone, email, and in-person.
• Coordinate service requests and complaints; follow up with internal teams to ensure timely resolution.
• Maintain accurate records of work orders, service reports, and tenant communications.
• Support facility operations by tracking maintenance schedules, vendor coordination, and resource planning.
• Assist in managing vendor contracts, quotations, and service level agreements (SLAs).
• Prepare and update daily, weekly, and monthly administrative reports for the operations team.
• Monitor inventory and supplies related to property maintenance and coordinate with vendors for restocking.
• Assist the Operations Manager with general admin tasks and documentation.
• Ensure compliance with company procedures and property safety protocols.

Requirements:

• Male
• Age below 40 years 
• Diploma/Degree in Business Administration, Facilities Management, or a related field.
• 1–3 years of experience in customer service or operations, preferably in property or facility management.
• Willingness to work on a roster basis, including weekends or holidays if required.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Excel, Word, Outlook).
• Knowledge of basic maintenance and property management processes is an advantage.