Job Duties

• Visit customers at business locations to collect overdue payments.
• Negotiate repayment plans and settlements based on company guidelines.
• Deliver payment reminders, legal notices, and other relevant documents.
• Investigate and verify debtor information to ensure accurate records.
• Maintain detailed records of collection efforts, agreements, and follow-ups.
• Work closely with the finance and legal teams to escalate unresolved cases.
• Report daily collection activities and outstanding amounts to management.
• Ensure compliance with all legal and regulatory guidelines related to debt collection.

Requirements

• Male
• GCE O/L or A/L qualification.
• Age Below 35
• Minimum 1 year experience in field debt collection, sales, or customer service is an advantage.
• Valid Bike License
• Strong negotiation, problem-solving, and communication skills in Sinhala and/or Tamil; English proficiency is a plus.
• Ability to handle challenging situations professionally and calmly.
• Basic understanding of financial and legal aspects related to debt collection.
• Willingness to travel extensively within assigned areas.
• Valid driving license and access to a motorbike or other personal transport is preferred.