Job Duties

• Report all system related issues/ bugs to the ERP service provider in a timely manner and follow up until resolution
• Customizing and developing forms and reports
• Experience in SQL/ PLSQL, XML Publisher, forms, reports and workflows
• Understand users' requirements from business perspective, identify potential solutions, document the agreed requirements, and follow up on existing issue on ERP application
• Perform trouble shooting and ongoing ERP application support
• Carry out system testing and configuration in the implementation cycles
• Implement custom configurations fields, menus and events
• Develop, update and maintain reports utilizing any Report Developer or Crystal report
• ERP Administration such as users, security, profile, custom objects, and events
• Work closely with local and regional IT vendors on cross -border support and projects
• Perform preventive and corrective maintenance activities
• IT support to internal users

Requirements

• A Bachelor of Degree or equivalent qualifications
• Business domain knowledge (manufacturing) would be an advantage
• Should have a minimum of two years of experience for ERP support (IFS would be an advantage)
• Knowledge in databases such as MS SQL/ Oracle
• Good knowledge of Oracle PL/ SQL programming
• Excellent communication and interpersonal skills
• Good planning and problem-solving skills